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Drive Through ATM Procedures

Please note that Banks are installing new "Drive-through" teller machines. Customers will be able to withdraw cash without leaving their vehicles. To enable customers to use this new facility the following procedures have been drawn up.

 

MALE PROCEDURE

* Drive up to the cash machine.

* Put down your car window.

* Insert card into machine and enter PIN.

* Enter amount of cash required and withdraw.

* Retrieve card, cash and receipt.

* Put window up.

* Drive off.

 

FEMALE PROCEDURE

* Drive up to cash machine.

* Reverse back the required amount to align car window to machine.

* Set parking Brake, Put the window down.

* Find handbag, remove all contents onto passenger seat to locate card.

* Turn the radio down.

* Attempt to insert card into machine.

* Attempt to insert card into machine.

* Open car door to allow easier access to machine due to its excessive distance from the car.

* Insert card.

* Re-insert card the right side up

* Dig through handbag to find diary with your PIN written on the inside back page.

* Enter PIN.

* Press cancel and re-enter correct PIN.

* Enter amount of cash required.

* Check make up in rear view mirror.

* Retrieve cash and receipt.

* Empty handbag again to locate wallet and place cash inside.

* Place receipt in back of checkbook.

* Re-check make-up again.

* Drive forwards 2 feet.

* Reverse back to cash machine.

* Retrieve card.

* Re-empty hand bag, locate card holder, and place card into the slot provided.

* Give appropriate one-fingered hand signal to irate male drivers queuing behind.

* Restart stalled engine and pull off.

* Drive for 2 to 3 miles.

* Release Parking Brake.


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