Frequently Asked Questions
Click on question to reveal the answer.
1. Are the items shipped as per the display on webpage?
2. Can I contact the courier that transports my gift?
3. Can I have the gift delivered on a particular date?
4. Can I phone or fax my order?
5. Can I place my order on Sunday?
6. Can I send some message with the gift?
7. Do you deliver to locations outside India?
8. From where are the items bought?
9. How can I place an order/make the payment?
10. How do I check the current status of my orders?
11. How do I contact you regarding my order?
12. How do I feel sure that you have correctly registered the order placed?
13. How do I know that my gift has been shipped?
14. How much time do you take to deliver after the payment has been made?
15. How to register a complaint related to non-delivery of partial-order?
16. Is my credit card number / bank a / c. number secure?
17. My order is shown to be in ' Processing' state. What does it mean?
18. My transaction could not be completed but my account has been debited.
19. Product received damaged/defective/different than the one ordered
20. Refund not received/Charged for cancelled order
21. Tell me about the shipment fare?
22. The order has not been delivered on time.
23. Unable to track order/Status not updated
24. What does TeluguOne Gift Shop offer?
25. What is the mode of delivery?
26. What is Wishlist?
27. Where all can TeluguOne Gift Shop deliver gifts?
28. Which credit cards does TeluguOne Gift Shop accept?
29. Why is there difference in amount in my invoice sent from TeluguOne Gift Shop and that in my credit card statement?
30. Within how many days my gift will be reached to the recipient?